Question 1

How do I book a ride?

Accepted Answer

Download the BDrive app, enter your pickup and drop-off location, select a vehicle type, and confirm your booking. Your fare is shown upfront in QAR.

Question 2

What payment methods do you accept?

Accepted Answer

Cash and in-app card payments (Visa / Mastercard) in QAR are accepted.

Question 3

How do I cancel a ride?

Accepted Answer

Open your active ride in the app and tap Cancel. Cancellations made after a driver is assigned may incur a small fee.

Question 4

What areas does BDrive cover?

Accepted Answer

BDrive operates across Doha and greater Qatar, including West Bay, The Pearl, Lusail, and major suburbs.

Question 5

How is the fare calculated?

Accepted Answer

Fares are based on distance and time, shown upfront in QAR before you confirm. No surprises.

Question 6

What if I left something in the vehicle?

Accepted Answer

Go to your ride history, select the trip, and tap 'Report lost item'. Our team will contact the driver on your behalf.

Question 7

Is BDrive available 24/7?

Accepted Answer

Yes. BDrive drivers are available around the clock, every day of the year.

Question 8

How do I contact my driver?

Accepted Answer

Once a driver is assigned, you can call or message them directly through the app.

Help & Support

Frequently asked questions